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Senior Professional Liability Customer Service Representative

Indianapolis, IN
Artemis Search Partners is currently seeking a Senior Customer Service Representative (Commercial Lines) for one of its clients, a National Insurance Agency, based in Indianapolis. 

Position Title:   Customer Service Representative (Commercial Lines)

Location:  Indianapolis, IN

Position Type:  Full time, permanent

Compensation:  Excellent compensation and benefits package. Benefits include medical, dental and vision at group rates; a matched 401(k) with the opportunity to start contributing right after hire; a good paid vacation and company holiday schedule; free fruit and coffee; on-site massage therapy bi-weekly, and much more.  This is a great opportunity to work with great people, in a stable organization, with very low turnover! The team works hard, takes good care of their customers, and values work/life balance.  The company is proud to have been recognized as one of the Best Places to Work in Indiana based on a combination of employee feedback and the benefits/compensation package.

Position Responsibilities:
  • Process new and renewal quotes, issue policies, communicate with customers via the phone and email
  • Responsible for all administrative related duties associated with servicing a complete book of business
  • Provides service to policy holders for new business and renewal business
  • Provide highest level of customer service and professionalism for customers
Position Requirements:
  • Minimum High School Diploma, Bachelor’s Degree preferred.
  • Prior experience servicing customers in an insurance agency, company or brokerage environment.
  • Prior Commercial Lines servicing experience required. 
  • Professional Liability experience is required.
  • An active Indiana property/casualty license is required. 
  • Proficiency with Microsoft Office Products especially Word and Excel.
  • Excellent customer service skills including patience and a sense of humor.
  • Experience working independently and under time constraints.
  • Strong attention to detail and good organizational abilities.
  • Excellent written and verbal skills, as well as basic math skills.
Should you meet position requirements, please apply now.  A member of our recruitment team will contact you directly.
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